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Leave us a message on the above number to process your Warranty Claim.



WARRANTY INFORMATION

Every Sveston watch passes through a highly rigorous quality control mechanism where each and every component of the watch is checked for any defects and abnormality. We are very confident about our quality, craftsmanship and materials and so we cover all our watches with a full 1-year warranty from the date of purchase.





THE WARRANTY COVERS THE FOLLOWING SUBJECT TO NORMAL CONDITION OF USE



WHAT WARRANTY COVERS

  • 1 year warranty from the date of purchase

  • Any defects due to faulty material or workmanship

  • Timepiece stops working

  • Timepiece is not waterproof anymore

  • Straps and bracelets (if color fades)

  • All machines related issues i.e., needles or sticks dislodged, timing issues

  • Color fade watch (within 6 months).

WHAT WARRANTY DOES NOT COVER

  • Damage caused by abrasion, scraping, careless or neglectful treatment or accidents.

  • This warranty does not include wear and alteration to the case, strap or bracelet

  • We do not accept claims for damaged displays.

Note: For warranty claims, the customer will be responsible for personally couriering the watch and bearing the associated charges.



HOW TO REQUEST A WARRANTY CLAIM?

If you believe your Watch needs a warranty claim, Please Contact via:

• Calling us at +922138282828

• warranty@sveston.com

If your watch can be fixed via slight repairs i.e. water resistance and machine issue, needles and sticks issue (if needles and stick not removed from the dialer), we will repair it for free.